speeza Support
Need help with speeza? We are happy to help.
Frequently asked questions
How do I translate and speak a phrase?
Open the Speak tab, write the phrase in your own language and choose the language you need. speeza translates it on your device and says it out loud. The first time you use a language pair, speeza asks to download it from Apple.
Does speeza work offline?
Yes. Once the languages you need are downloaded, translating and speaking work without an internet connection, even in airplane mode. Download them before you travel.
Why can’t speeza translate my language?
speeza uses Apple’s on-device translation, and Apple does not offer every language yet. The app itself is available in 45 languages, but it can only translate between the languages Apple’s on-device translation supports.
How does conversation mode work?
Each of you speaks your own language. speeza listens, translates what was said and says it out loud in the other language. The first time, it asks for access to the microphone and to speech recognition.
Where is the Reader?
The Reader reads long texts aloud, from pasted text, web pages, scans and photos. Turn on Long text reader in Settings to add the Reader tab. The Reader is part of speeza Pro.
How do I sync my phrases between devices?
Make sure iCloud Sync is on in speeza’s Settings on each device, and that every device is signed in to the same iCloud account. iCloud sync is free.
What is free, and what does Pro include?
speeza is free to download. The free version includes writing, translating, speaking and show mode in every language, trips, iCloud sync, widgets, Control Center, Siri and the Apple Watch app, with 20 saved phrases, the Basics, Emergency and Health & pharmacy packs, and 3 conversations. speeza Pro is a one-time purchase, not a subscription. It unlocks unlimited phrases, every situation pack, unlimited conversations, camera scanning, the Apple Intelligence helpers, the Reader with audio export, Personal Voice and the pronunciation dictionary.
Can my family use speeza Pro?
Yes. speeza Pro supports Family Sharing. If you share purchases with your family group, up to five other family members can use Pro on their own devices.
How do I restore my purchase on a new device?
Sign in with the same Apple Account, open Settings in speeza and tap Restore Purchase.
How do I get a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
Does speeza need an account or collect my data?
No. There is no account, no tracking and no ads, and your phrases stay on your device, or in your own iCloud when iCloud sync is on. See the privacy policy for details.