horlo Support
Need help with horlo? We are happy to help.
Frequently asked questions
How do I add a clock to my Home Screen?
Touch and hold an empty spot on your Home Screen, tap Edit → Add Widget, search for horlo and add the small widget. To choose which clock it shows, touch and hold the widget and tap Edit Widget.
Do the hands really move?
Yes. The hour, minute and second hands move on their own all day, without the widget refreshing. If a clock ever looks stuck, remove the widget and add it again, or restart your iPhone.
Can the clock be transparent?
Yes. Clear designs sit right on your wallpaper. You can also give a clock its own colored background in a circle, a rounded square or the widget’s shape, or use the Liquid Glass widget for a frosted glass look.
How do I use horlo in StandBy?
Add the horlo widget to StandBy, then charge your iPhone on its side while it is locked. Your clock keeps its look by day and turns a calm red at night.
How do I share a design?
Open a clock, tap the ••• button and choose Share, or touch and hold the clock in your list. You can send it as an image with a QR code or as a link. The person you share it with can scan the code with the Camera app or open the link, and the design opens in horlo.
Someone shared a design with me. Why can’t I add it?
Anyone can preview a shared design. Adding it to your clocks needs horlo Pro. If the design uses parts from a newer version of horlo, update the app from the App Store first.
What is free, and what does Pro include?
horlo is free to download and includes the Dot clock on your Home Screen. horlo Pro is a one-time purchase, not a subscription. It unlocks every design, the full editor, adding shared designs and as many clocks as you like.
How do I restore my purchase on a new device?
Sign in with the same Apple Account, open Settings in horlo and tap Restore Purchase.
How do I get a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.
Does horlo need an account or collect my data?
No. There is no account, no tracking and no ads, and your clocks stay on your iPhone. See the privacy policy for details.